198kiss Privacy Policy – Data Protection & Privacy for Malaysian Players

198kiss ("we", "platform", "198kiss") respects the privacy of every individual who uses our platform. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out how we handle your personal information with responsibility, transparency, and integrity.

This Policy applies to all personal data collected by 198kiss through various channels including:

• 198kiss official website (198kiss.ws)
• 198kiss mobile app for Android and iOS
• Interactions with the 198kiss customer support team via live chat, WhatsApp, Telegram, or email
• Use of payment services linked to the 198kiss platform
• Participation in 198kiss promotions, bonuses, or campaigns

We encourage you to read this Privacy Policy carefully and to contact us should you have any questions about how we handle your personal data.

198kiss collects the personal information necessary to provide services that are safe, fair, and compliant with legal requirements. The categories of data we collect are as follows:

198kiss uses collected personal data solely for legitimate, necessary, and relevant purposes. We do not use your data for any other purpose without your consent. The following are the primary purposes for which data is used on the 198kiss platform:

• Account Management: Securely create, verify, and maintain your 198kiss account.
• Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via approved local Malaysian payment methods.
• Identity Verification (KYC): Ensuring compliance with anti-money laundering (AML) requirements and verifying that you meet the minimum age requirement of 18 years.
• Platform Security: Detecting and preventing fraudulent activity, system abuse, and unauthorised access to your account.
• Customer Support: Providing effective assistance when you contact the 198kiss support team.
• Personalise Your Experience: Personalising game recommendations and promotions based on your preferences and play history at 198kiss.
• Responsible Gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support.
• Legal Compliance: Meeting the reporting and compliance obligations required under Malaysian law.

198kiss does not sell, rent, or disclose your personal data to third parties for commercial or marketing purposes. However, there are limited situations where we need to share data with certain parties to keep the platform running securely and in compliance with the law:

• Payment Service Providers: Required data is shared with Malaysian local payment processors such as DuitNow, FPX, and e-wallet gateway providers to process your transactions. They are bound by strict confidentiality agreements.
• Game Software Providers: Limited game session data is shared with licensed game providers such as Evolution Gaming and Pragmatic Play solely for game operation purposes.
• Regulatory Authority: 198kiss will disclose data to Malaysian authorities when required by law, court order, or for the purposes of fraud investigation and anti-money laundering.
• Cybersecurity Services: Third-party security service providers that assist 198kiss in detecting and preventing cyber threats — subject to strict data protection agreements.

198kiss implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, damage, or accidental disclosure.

Key security measures implemented by 198kiss include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 198kiss servers is encrypted using the latest SSL/TLS protocols.
• Data-at-Rest Encryption: Data stored in the 198kiss database is encrypted using AES-256 to ensure its security even in the event of unauthorised server access.
• Two-Factor Authentication (2FA): Additional security features are available on all 198kiss accounts to prevent unauthorised access.
• Role-Based Access Control: Only authorised 198kiss staff with a legitimate business need are permitted to access player data.
• 24/7 Monitoring: Automated security monitoring systems watch the 198kiss platform around the clock to detect any suspicious activity.
• Periodic Security Audits: Independent security audits are conducted periodically by qualified third parties to identify and address any system vulnerabilities.
• Staff Training: All 198kiss staff who handle personal data receive regular data protection training.

While we take all reasonable precautions, no security system can guarantee absolute protection. In the event of a material data breach, 198kiss will notify affected users and the relevant authorities within the timeframe required by law.

The 198kiss platform uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and better understand how players use our platform. The following are the types of cookies used by 198kiss:

As a user of the 198kiss platform operating under Malaysia's PDPA 2010, you have the following rights regarding your personal data:

To exercise any of the above rights, contact the 198kiss Data Protection Officer (DPO) team via email at privacy@198kiss.ws or through the platform's live chat by including "Privacy Request" in your message subject.

198kiss retains your personal data only for as long as necessary for its stated purposes, or as required under Malaysian law. The following are general guidelines for data retention periods:

• Active Account Data: Retained for as long as your account remains active on the 198kiss platform.
• Financial Transaction Data: Retained for a minimum of 7 years in compliance with Malaysia's Anti-Money Laundering Act.
• Security & Access Logs: Retained for 2 years for security investigation purposes.
• Identity Verification Data (KYC): Retained for 5 years following account termination.
• Support Communication Data: Retained for 3 years for reference and service improvement purposes.

Upon expiry of the relevant retention period, data will be securely deleted using industry-standard data erasure methods, or anonymised in such a way that it can no longer be linked to any specific individual.

If you believe that a child or underage individual has registered on the 198kiss platform, please contact us immediately at privacy@198kiss.ws so we can take appropriate action without delay.

198kiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

• A prominent notice on the 198kiss platform homepage
• Email notification to all registered members
• An in-account notification during your next login session

The "Last Updated" date at the top of this page will be updated to reflect the latest version of the Privacy Policy. Continued use of the 198kiss platform after a change notice is posted will be considered your acceptance of the updated Privacy Policy.

For any enquiries, concerns, or requests regarding your privacy and personal data protection on the 198kiss platform, you may reach us through the following channels:

• Dedicated Privacy Email: privacy@198kiss.ws
• Live Chat Support: Available 24/7 on the 198kiss platform — include "Privacy Inquiry" at the start of your message
• WhatsApp & Telegram: Bahasa Malaysia support available 24 hours a day

198kiss is committed to responding to all privacy-related enquiries within 5 working days. For cases involving data access or erasure rights, the processing time is up to 21 business days in accordance with the requirements of PDPA 2010.

If you are dissatisfied with how 198kiss has handled your personal data or with our response to your enquiry, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.